“Where is my order?”, There are some Twinkledeals reviews and customer complaints said that they cannot get packages from Twinkledeals. Today I will try my best to help you to solve this problem. In order to choose the your suitable shipping method, you must firstly have some acquaintance with our delivery service.
TwinkleDeals Shipping News
For most countries, Twinkledeals provide three shipping methods including Flat Rate Shipping, Standard Shipping and Expedited Shipping. But pls note that the total delivery time is not the shipping time, is processing time plus shipping time.
There is a good news for you from the United States, the United Kingdom, Spain, Italy, Germany, France, Canada, Portugal, the United Arab Emirates, Saudi Arabia, Israel and Australia that TwinkleDeals has recently add a new shipping method called Priority Direct Mails for the above countries. This shipping method has the same shipping speed as the standard shipping but with the lower shipping fees. So if you are from the above countries, I recommend you to choose this Priority Direct Mail. You can find this new method on your payment page in the above twelve countries. And TwinkleDeals will open more counties and areas with this method in the future.
In a word, you can choose your suitable shipping method based on the showing shipping fee when you place an order on Twinkledeals.
Tracking Your Order
Some Twinkledeals reviews said that when they placed orders on Twinkledeals, they can’t find where the orders they placed are. Once we have placed an order on the website, we absolutely want to know where the package is. You can check the delivery information in “My Orders” on your Twinkledeals’ account after the processing days after you paid for an order.
Once the order is shipping out, you will receive a shipping out email with the shipping method and the inquire website. Usually, you can query on http://new.17track.net/en. You just need to enter you order number, click “track”, it will show you the information about your package.
One point should be marked – Tracking Fee. The fee of tracking number is $1.99 for the flat rate shipping if your order amount is under $40, but is free for other three shipping methods and flat rate shipping that order amount is over $40. If you don’t want to pay for the tracking number, it only be queried the tracking information in China.
If you choose the Priority Direct Mail, it will differ from different country. Twinkledeals will email the tracking number to you including the inquiry website and method.
If you choose the standard shipping, Twinkledeals usually ship with EMS. You can query on http://www.ems.com.cn/english.html or http://www.17track.net/en. If it is IB ( International Bridge), you can query on www.myib.com.
If you choose the expedited shipping, Twinkledeals mostly ship with DHL, you can enter www.dhl.com for inquiry.
Shipping insurance. If you are worried about the products you orders may be lost or damaged during the delivery, you could pay for the insurance fee on the checkout page. You just pay at most $2 and get the guarantee for your items.
Processing time. Moreover, you should know what processing time is. Once the order is placed, Twinkledeals gather the products and package them. The average processing time is 3 days, but it varies by product and the stock status. For some products or for larger-quantity orders, the processing time may be up to 5 business days. Once processed, the order is handed over to the partners for delivery.
In addition, there are some force majeure during the shipping process such as natural disaster, heavy weather, customs clearance and many objective factors. But Twinkledeals cooperate with the most professional delivery team. I trust they will offer you the most high-quality service. And you’ll find more posts about TwinkleDeals reviews and buyer guides on twinkledealsreviews.com.